FAQ
Frequently Asked Questions
Click on the shopping cart menu option, or
click here to edit your shopping cart
. You can then click 'Checkout'.
Yes. Your connection to shieldarms.com is protected by SSL encryption on every page, meaning any information transmitted from your browser to shieldarms.com is encrypted.
Additionally,
our system does not store credit card information
, meaning there is no way for your credit card information to become compromised here at shieldarms.com.
To receive updates, you can add the item to your Wishlist to be notified when a product is back in stock. You can also sign up for our Newsletter and follow us on Instagram & Facebook.
To receive updates on new releases, please
sign up for our Newsletter and follow us on Instagram & Facebook.
Yes we do! Prior to ordering, please see the Service Discount page for more information.
No problem - we are happy to help! Simply submit your request on our Support Page, or email us at customerservice@shieldarms.com. Please include a description and one or more pictures that best illustrate your situation, plus your complete contact information, and an order number if you have it. We will go to work to evaluate the issue and respond.
If you receive a product that is physically damaged, has missing parts or accessories, or is defective or different from the product listed on your order confirmation, it must be reported within 10 days from the date your order was received.
We are unable to apply discount codes to orders already placed.
We are unable to apply discount codes to orders already placed.
We are unable to apply discount codes to orders already placed. If you have trouble using a discount code, please call us and we will help you!
Combo pricing is for the Combo SKU only and cannot be applied to individually packaged and purchased items, even if the order contents are the same or similar.
No. We only offer Combo pricing on the Combos listed as 'In Stock' at the time of purchase.
Please check out our Shipping & Restrictions page for questions regarding shipping.
NOTE: Once we drop your package off with any Carrier, THE DELIVERY TIMELINE IS OUT OF OUR CONTROL.
Please check out our
Returns & Cancellations
page for questions regarding potential returns.
Please check out our
Returns & Cancellations
page for questions regarding potential cancellations.
Please check out our
Install page
for answers & video tutorials regarding product installations.
Due to restrictions and authentication / verification requirements, we do not take orders over the phone.
To receive the latest updates on all of our products, please
sign up for our Newsletter and follow us on Instagram & Facebook.
Shield Arms is always innovating in keeping with our Mission Statement. You can find the links to all of our amazing Brands in the top menu bar,
or at their dedicated websites, including: Boxer Outdoors, KeyWhip, Mountain Partisan, Shield Knife & Tool [SKT], and SKALD Coffee!
To install this Web App in your iPhone/iPad press and then Add to Home Screen.