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Shipping & returns

Shipping

Our policy is to ship your parts as soon as possible - in most cases, if orders are placed before 2:00 MST, your order will ship same day via USPS. Otherwise, your order will ship the next day. We cannot ship magazines or magazine extensions to states where prohibited.

We offer free shipping on orders over $99.

Shipping Restrictions

We offer US shipping only at this time.

All FFL items must be shipped to a Federal Firearm License (FFL) holder. All BATFE, GCA & NFA rules apply! YOU are responsible for checking with your local FFL to ensure a purchased firearm is legal in your state and that your FFL will accept this firearm on your behalf and transfer it to you. Shield Arms will NOT be responsible for any shipping or admin charges incurred by packages not being accepted by the FFL you choose during checkout.

Magazines and Magazine Extensions

Magazines and magazine extensions: we do our best to stay up-to-date on the capacity restrictions of all 50 states, but ultimately this is your responsibility. If we notice an order from a state like California, Hawaii, Massachusetts, New Jersey, or New York that we know has capacity restrictions, we will contact you to see if you are a law enforcement officer and therefore exempt. If you are not, we will cancel your order and charge you our standard cancellation fee.

Export Policy

Many Shield Arms products are regulated by the ITAR and require either Department of Commerce approval or US Department of State approval and an export license to legally ship outside of the United States of America. By purchasing Shield Arms products, you expressly agree to comply with all U.S. export control laws and regulations, including the Export Administration Regulations implemented by the Department of Commerce, the International Traffic in Arms Regulations implemented by the Department of State, and regulations implemented by the Treasury Department through its Office of Foreign Assets Control.

Backorders

If the item(s) you ordered are on backorder, your order will ship as soon as your backordered item(s) are in stock.

Returns

Returns can be requested through your online account under "orders" and are subject to our return policy.

Return Policy

We stand behind our firearms, parts, and accessories 100%. All Shield Arms products are guaranteed for life against manufacturing defects. View our warranty policy here. In general, unused or undamaged product can be returned for a refund minus our restocking fee. Customer is responsible for return shipping.

Order Cancellation Fee

Any order canceled after being placed with a credit card will be charged a 5% cancellation fee to cover merchant services charges we incur when your order is placed.

Restocking Fee

Any order returned that is not defective or damaged will be charged a 10% restocking fee.